NWCCI will be hosting a seminar entitled 'Connecting Business' on Thursday 11th May 2006 in the Everglades Hotel , Londonderry.

Don't miss out, BOOK NOW! Download a PDF Brochure/Invite HERE or a Word Document version HERE (right click and select "save target as...") These may be e-mailed back to info@nwcci.com OR telephone our office on (028) 7126 2379 to book your place.

Billy Dixon widely recognised as one of Europe's leading Personal and Corporate Image Consultants and Mary Keightley expert in emotional intelligence, resilience, optimism and neuro-linguistic programming, have combined to produce what promises to be a unique, entertaining, interactive and informative presentation. We are particularly pleased to acknowledge the generous support of O2 Ireland as our main sponsor for this event. Gerry McQuaid , Commercial Director of O2 will inform us how their customer insights drive communications. Gerry is responsible for a team of 200 sales and marketing professionals within O2 Ireland and has worked within the IT industry for over 19 years.

Connecting Business

Would anyone argue about the importance of effective communication? There is hardly a single topic more fundamental to the business process than communication, it is also true that there is hardly any process more susceptible to failure than the everyday activity of business people talking, writing and somehow signaling to each other. This conference is designed to give you the essentials in communication, it will show you how to "Walk" and "Talk" like a winner.

Session 1: "Walk the Walk"

A professional image in business is a MUST have. More than a slick business suit and killer heels, a positive professional image conveys credibility, confidence and certainty with your customers. In this session, you'll learn how to "Walk the Walk" in the business arena projecting positive professional presence.

• How to project an image of self-confidence without seeming "pushy"
• How to establish, develop and maintain trust
• Know how to project quality
• Learn how to read the customer's signals, mannerisms and gestures

Speaker: Billy Dixon

Billy Dixon is Chief Executive of Propeller Associates and is widely recognised as one of Europe's leading Personal and Corporate Image Consultants. He works extensively in the political, corporate and media arenas as well as guiding numerous individuals through his personal development programmes.

http://www.propellerassociates.com/

Session 2: "Talk the Talk"

The only way that businesses and individuals maintain their competitive advantage is if they have the capacity to out-think, out-learn and out-create their competition. This makes brain power the number one determiner for success. Having success in "Mind", in this session, you'll learn how to "Talk the Talk" in the business arena connecting instantly with your customers and winning business in a competitive marketplace.

• Discover how you think and how to read the thinking of your customers.
• Learn the mind-code of connecting mentally
• • building the relationship with existing customers
  • winning new customers
• Know how to get "difficult" customers to love you even when you don't love them!

Speaker: Mary Keightley

Mary is Managing Director of Mind Associates, a training company that specialises in teaching "Thinking Techniques". Her areas of expertise include emotional intelligence, resilience, optimism and neuro-linguistic programming. Mary delivers a range of corporate leadership programmes to both private and public sector organisations. Her interest in human motivation and performance first emerged while serving in management roles in the Northern Ireland Civil Service. Mind Associate clients include private and public sector organisations in NI, Republic of Ireland and the UK, for example, Lombard and Ulster Bank, AIB Bank. Mercedes Benz, Health Service, Education, NI Civil Service, Invest NI, (Entrepreneur Programmes), Prison Service Trust, Voluntary Sector Organisations and County Councils NI and ROI.

http://www.mindassociates.org/

To book tickets for this event please contact NWCCI directly on 028 7126 2379 or e-mail info@nwcci .com

Booking Forms To download a brochure and booking form right click here and choose "save target as...."

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